The important stuff.

Privacy Policy

Taunton Sinfonietta

Last updated: 5 February 2026

Taunton Sinfonietta is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.

Who We Are

Taunton Sinfonietta is a registered UK charity (Charity No. 1002412) based in Somerset.

If you have any questions about this policy or about how we handle your data, you can contact us at:

Email: info@tauntonsinfonietta.org
Website: www.tauntonsinfonietta.org

What Personal Data We Collect

We may collect and process the following types of personal data:

Contact information (such as your name, email address, postal address, or telephone number)
Donation and fundraising information (when you donate or fundraise via platforms such as JustGiving)
Ticket purchases or event bookings (where applicable)
Correspondence (emails or messages you send to us)
Website usage data, such as IP address, browser type, and pages visited (via cookies and analytics tools)

How We Use Your Information

We use your personal data only where it is necessary and lawful, including to:

Manage ticket sales, events, and concerts
Process donations and fundraising activity
Communicate with you about performances, news, or administrative matters
Maintain accurate records for charitable and legal purposes
Improve our website and services

We will never sell or rent your personal data to third parties.

Lawful Basis for Processing

Under UK GDPR, we process your personal data on one or more of the following bases:

Consent – where you have explicitly agreed (e.g. signing up to emails)
Contract – where processing is necessary for ticket sales or event bookings
Legal obligation – where required for accounting or charity regulation
Legitimate interests – such as administering the charity and communicating with supporters, where this does not override your rights

Third‑Party Services

We may use trusted third‑party services to help us operate, including:

JustGiving (for online donations and fundraising)
Ticketing providers (for event bookings)
Website hosting and analytics providers

These organisations process personal data under their own privacy policies and are required to protect your information appropriately.

Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

How We Store and Protect Your Data

We take reasonable and appropriate measures to keep your personal data secure, including:

Secure national systems with username and password protection
Removing access to personal data to authorised individuals. (Outside organisations)
Retaining data only for as long as necessary for its purpose or legal requirements

How Long We Keep Your Data

We keep personal data only for as long as needed to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have rights including:

The right to access the personal data we hold about you
The right to request correction of inaccurate data
The right to request deletion of your data.

To exercise any of these rights, please contact us using the contact details.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.

Contact Us

If you have any concerns about how we handle your personal data, please contact us first by emailing info@tauntonsinfonietta.org.

You also have the right to lodge a comment with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk